Over 1,000 Digizens engage customers nationwide
Customer dialogue informs future innovations in product offerings and services

Dedicated to place its customers at the core of its business, Digi Telecommunications SdnBhd (“Digi”) celebrated its Customer Engagement Day, mobilising over 1,000 employees – fondly known as Digizens – as they hit the streets of Malaysia to appreciate, listen, and dialogue with them.

Themed #DigiNation Freedom to Connect, the annually-held event provides Digi a truly meaningful platform to engage customers across the country in honest dialogue, providing crucial feedback that would help develop better services and overall better experiences.
Digi’s Chief Marketing Officer,Loh KehJiat, said that for Digi to be a customer-first digital company, they first need to understand what matters most to customers.

“At Digi, we are completely obsessed with our customers and innovation; only by understanding their current and future needs will we be able to create and innovate personalised solutions that offer true freedom to connect and share for today and tomorrow. This is why Customer Engagement Day is arguably the most important day in our calendar,” he elaborated.

Flagging off from its headquarters at D’House, Digizens stretched out far and wide includingPetaling Jaya, Bangsar, Damansara Uptown, Penang, Johor Bahru, Kuantanand Kota Kinabalu and Kuching in East Malaysia.

As part of an internal challenge, Digizens were also tasked to complete fun activities with customers such as singing well-known, patriotic songs to commemorate the run-up to Merdeka celebrations and posing to re-enact popular movie posters.

As a gesture to thank its loyal customers, Digi has also announced its Internet Gemilang campaign in conjunction with the run-up to Merdeka. Running from 1stAugust to 30th September 2018, Digi customers can enjoy 61 days of unlimited internet from 12am to 12noon daily.

This promotion is eligible for all new and existing Digi customers on Principal Postpaid Mobile and Principal Broadband rate plans RM38 and above, Monthly Prepaid Internet plans RM38 and above, as well as Prepaid Digi Home Broadband Monthly RM60 users. 

For more info on the promotional campaign, visit www.digi.com.my. 

About Digi
We are a mobile connectivity and internet services provider enabling 11.7 million Malaysians to get the most benefit out of an increasingly connected world. With a strong legacy of product and service innovation delivered on our advanced 4G+ network, Digi has an ambition to become customers’ favourite digital partner, providing relevant, personalised and engaging digital products and services that will further enable all Malaysians’ digital lifestyles. This is because we believe digital communication empowers everyone to improve their lives, build societies and secure a better future for all. Listed on Bursa Malaysia, Digi is part of global telecommunications provider Telenor Group and is a leader in driving progressive and responsible business practices. For more information about Digi, visit www.digi.com.my

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