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Over 1,000 Digizens
engage customers nationwide
Customer dialogue informs
future innovations in product offerings and services
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Dedicated to place its customers at the core of its business, Digi
Telecommunications SdnBhd (“Digi”) celebrated its
Customer Engagement Day, mobilising over 1,000 employees – fondly known as
Digizens – as they hit the streets of Malaysia to appreciate, listen, and
dialogue with them.
Themed #DigiNation Freedom to Connect, the annually-held event provides Digi a truly meaningful platform to
engage customers across the country in honest dialogue, providing crucial
feedback that would help develop better services and overall better
experiences.
Digi’s Chief Marketing Officer,Loh KehJiat, said that for Digi to be a customer-first digital
company, they first need to understand what matters most to customers.
“At Digi, we are completely obsessed with our customers and
innovation; only by understanding their current and future needs will we be
able to create and innovate personalised solutions that offer true freedom to
connect and share for today and tomorrow. This is why
Customer Engagement Day is arguably the most important day in our calendar,” he
elaborated.
Flagging off from its headquarters at D’House, Digizens stretched
out far and wide includingPetaling Jaya, Bangsar, Damansara Uptown, Penang, Johor
Bahru, Kuantanand Kota Kinabalu and Kuching in East Malaysia.
As part of an internal challenge, Digizens were also tasked to
complete fun activities with customers such as singing well-known, patriotic
songs to commemorate the run-up to Merdeka celebrations and posing to re-enact
popular movie posters.
As
a gesture to thank its loyal customers, Digi has also announced its Internet Gemilang campaign in
conjunction with the run-up to Merdeka. Running from 1stAugust to 30th
September 2018, Digi customers can enjoy 61 days of unlimited internet from 12am to 12noon daily.
This
promotion is eligible for all new and existing Digi customers on Principal
Postpaid Mobile and Principal Broadband rate plans RM38 and above, Monthly
Prepaid Internet plans RM38 and above, as well as Prepaid Digi Home Broadband
Monthly RM60 users.
About Digi
We are a mobile connectivity and internet
services provider enabling 11.7 million Malaysians to get the most benefit out
of an increasingly connected world. With a strong legacy of product and service
innovation delivered on our advanced 4G+ network, Digi has an ambition to
become customers’ favourite digital partner, providing relevant, personalised
and engaging digital products and services that will further enable all
Malaysians’ digital lifestyles. This is because we believe digital
communication empowers everyone to improve their lives, build societies and
secure a better future for all. Listed on Bursa Malaysia, Digi is part of
global telecommunications provider Telenor Group and is a leader in driving
progressive and responsible business practices. For more information about
Digi, visit www.digi.com.my