~Ricoh Malaysia works with PKT Logistics to provide peace of mind~
Ricoh Malaysia,a global leader in the office solutions industry, works with PKT Logistics, a leading homegrown logistics services provider, to take warehousing to the next level by equipping PKT’s Penang-based One Auto Hub Logistics, The 12 Waves with holistic surveillance solutions.

The 12 Waves, which costs RM120mil with a built-up area of 650,000sq ft created waves earlier this year when it announced of its Japanese zen garden, ambient, air-conditioned, and cold-rooms, smart truckers lounge, hospitality and suite services, solar carpark for trucks, recycling rainwater system, food court, convenience store, office suites and so much more – a clear testament of elevating the local logistics industry.

Above all that, PKT noted that security is of utmost importance to retain customers’ confidence hence the collaboration with Ricoh Malaysia ensuring that the entire area is protected with security, has improved efficiency, and integrated analytic systems to enhanced the security of the warehouse.

Ricoh took roughly four months since the site visit to plan, design and implement Ricoh’s solution of intelligent network cameras, Automatic License Plate Recognition (ALPR), Access Control System, Alarm system with 24/7 Central Monitoring System (CMS), Visitor Management System (VMS), LED motion floodlight system among other solutions to optimize operation processes.
“We are pleased to collaborate with one of the region’s largest logistics company to furnish their Penang warehouse site with Ricoh’s multiple services. Like PKT, we share a similar goal to take businesses to the future with innovative and digital capabilities. We applaud PKT’s aim and vision of bringing advancement to the Malaysian logistics industry. As we imagine.change. and are an advocate of empowering digital workplaces, we look to working closely with PKT to empower their logistics service with the right tools – from innovative surveillance solutions to managed information services. We all know that businesses must understand the growing demands in this day and age, and be able to adapt and embrace technology advancement for the betterment of business growth and society, or risk being left behind,” commented Alice Lee, Chief Operating Officer of Ricoh Malaysia.
12 Waves boast a full suite of security solutions, hardware and services. The entire system was specifically designed to counter potential challenges and provide high security to the premises and assets, giving PKT’s customers peace of mind and confidence.

The Security Management detects burglars, unauthorized access by identity frauds or tailing, and records evidence for incidents and arguments. On the other hand, with Operation

Management, efficiency is improved with Ricoh’s video intelligence and state of the art monitoring system which provide detailed images and alert notification on security events. Live monitoring has also been made possible, which records high quality videos and a reliable live view with smaller data size through 3G/4G signal. Among other services, Ricoh Managed services to provide prompt support and to maximize the uptime of the security systems.

“Good customer service is important to us, so a reliable and trusted partner to meet our customer demands is a must. With Ricoh’s experience in providing holistic security services to many large enterprises and their knack to push boundaries on workplace advancement, we found them to be the right partner for the role. We truly look forward to a great partnership with Ricoh to develop and improve our warehouse hub with other solutions,” remarked Michael Tio, CEO of PKT Logistics Group Sdn. Bhd.

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About Ricoh
Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.
Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year endedMarch 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD).

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